On March 15, 2024, Türkiye İş Bankası charged an annual fee of ₺365.38 to my Maximum credit card ending in 1180. I frequently use this credit card and never agreed to any spending commitment that would justify such a charge. Customers are not happy with this unexpected deduction. I would like a refund for this amount as soon as possible.
My credit card from İş Bankası was delivered on December 28, 2024. I first activated it on June 16, 2025, and made my fi...rst purchase on June 26. Despite this, the bank charged me a ₺894.08 annual card fee. When I objected, I was rudely told that the fee would only be refunded if I spent ₺18,000 per
On January 10, 2024, an annual membership fee totaling ₺553.88 was charged to my İş Bankası Maximum card ending in 1323,... consisting of ₺527.50 and ₺26.38. I request the unconditional cancellation and refund of this fee, based on the following legal provisions: The Consumer Protection Law (Law No. 65
On December 27, 2024, my credit card statement showed a yearly fee of ₺365.38, plus a BSMV charge of ₺18.27. I reached o...ut to İş Bankası customer service about getting a refund for the annual fee, similar to what I've done in past years with a MaxiPuan credit, but I was told that there hasn't been a
İş Bankası charged a total of 553.88 ₺ as a card fee on my March 2025 statement, dated 10.03.2025, under the names Credi...t Card Annual Fee (527.5 ₺) and Credit Card Annual Fee BSMV (26.38 ₺), without my knowledge or approval. I have held my Maximum Credit Card for 14 years, yet despite my repeated re
I noticed that an annual credit card fee of [₺553.88] was charged to my İş Bankası Maximum credit card statement dated [...05.07.2025]. According to Article 28 of the Consumer Protection Law No. 6502 and the relevant regulations, it is clearly stated that credit card fees cannot be collected from consu
