My iPhone 15 Pro developed a colored line across the middle of the screen. I took it to an Apple service center, expecting assistance since the device is still under warranty. However, they claimed it was a user error without providing any clear justification, despite there being no cracks or visible damage on the screen. I even shared photos to demonstrate the issue, but no help was offered.
This has left me frustrated and feeling unsupported as a loyal Apple customer. I demand Apple reevaluate my case, provide a proper explanation, and resolve the issue under warranty. Customers deserve fair treatment and reliable service, especially when dealing with premium products like the iPhone 15 Pro.
I sent my iPhone 15 to the authorized service center on August 13 due to a hardware issue covered by the warranty. Before sending the device, I contacted customer service, and the representative confirmed that the problem was hardware-related and directed me to the service center under warranty. How...
I’ve been dealing with a persistent issue on my iPhone 15 for the past 5–6 months, and I’m extremely disappointed with Apple’s lack of accountability and support. The problem is clearly software-related, yet Apple Support has failed to resolve it after multiple attempts. I sent the phone to the sam...
My black iPhone 15 Pro Max, which is under warranty until 2026, has visible spots on the back glass. I took it to Zorlu Apple, where they claimed the issue was caused by my case and not a manufacturing defect. However, I’m using the original case sold by Apple, yet they refuse to take responsibility...
On January 6, 2025, I purchased an iPhone 16 Pro from Apple for ₺88,778. On October 2, after plugging it in to charge, vertical lights and lines appeared on the screen when it was turned on, and the device also experienced overheating issues. I delivered the device to the service center on October 6...
I purchased an iPhone 14 Plus on September 3, 2024, and initially, I was thrilled with the display quality. But suddenly, the screen developed a faded, greenish tint, and the camera quality has significantly worsened. Compared to other iPhones, my screen now looks green and washed out. I used to tak...
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