I've noticed that ING Bank has a 100 TL spread on gram gold sales, which means they buy and sell at the same price even when the price of a gram goes up. I think this is unfair, and the Banking Regulation and Supervision Agency should look into it. Other banks don't have this problem, but ING Bank seems to have a large spread, which lets them raise the spread as much as they want. I don't like how things are going right now, and I think that the gold market should be regulated to make sure that trading is fair and clear.
Hello Neşe A., We would like to inform you that we have received and reviewed your message. We will get back to you as soon as possible regarding the matter. You can submit your complaints, suggestions, and requests related to our bank's products and services via the Request/Contact Form on our bank's website or through our ING Turkey Telephone Banking line. Thank you.
The difference between the buying and selling rates at our bank may vary depending on whether the markets are open or closed, and developments in domestic or international markets. Therefore, the spread in exchange rates widens on weekends and public holidays. We want you to know that we strive to offer you relatively advantageous prices by considering market-wide compatibility.
Here's the translation of the provided text from Turkish to English: "I wrote down the spread in the transactions we carried out during working hours; this spread widens even more outside of working hours."
