Akbank Charged Excessive Commission for 0.97 Grams of Gold Without Clear Explanation

I recently bought 0.97 grams of gold from Akbank as a test, and I was taken aback by a commission fee of ₺200. I’m truly confused about whether this is typical behavior. I selected Akbank due to what seemed like competitive spread rates, but this experience has made me question my choice. Additionally, the EFT and transfer fees contribute to the annoyance, increasing the total expense even further. It's concerning that Akbank charges EFT fees when many other banks do not, raising questions about the fairness of their policies. These fees seem unreasonable and unjust, particularly for those who rely on your services. I trust that Akbank will take a closer look at these practices and work towards implementing more transparent and fair charges in the future.