On July 4th, 2023, my bank account was credited with a transfer of 19,100 TL. However, when I attempted to transfer some of the funds to another bank, I was met with the message "Account does not exist." I have funds available, but I cannot conduct any transactions at this time. After speaking with a Customer Representative, I was informed that my account is currently disabled for security reasons and that the problem will be resolved as soon as possible. I demand that a solution to this problem be found as soon as possible. As an earthquake victim, I need access to my money more than anything else right now. Request number: 2486589 | Phone number: 5468**22 | ID number: 176212 | Email: e*@gmail.com
I am writing to request assistance regarding an issue I encountered during a bank transfer on April 4th, at approximately 15:00. At the final step of the transaction (after clicking "Make the transfer"), my PIN was unexpectedly blocked. As a result, I am currently unable to log in to my account via ...
On April 6, 2023, I deposited 500 USD into my Groupon account as instructed. I received confirmation from the bank that the money was sent. However, Groupon claimed there was an issue with the Turkish bank and advised me to contact my bank. Despite the transfer, I haven't received the money in my ac...
On October 7, 2024, I accidentally transferred ₺ to a $ account at Akbank from my bank. Unfortunately, the funds have not been delivered to the intended recipient and have been stuck in Akbank’s account for more than a month now. I have exhausted all avenues to resolve this issue, reaching out to cu...
On November 14, 2024, I initiated a money transfer in Turkish Lira (TRY) through TransferGo. Despite several days passing and repeated emails to customer service, my transfer remains unresolved. Neither has my money been refunded nor has the transfer been completed. Customer number: TG11516105 Tran...
I cannot transfer money to my Akbank account from other bank accounts because my IBAN is not active, preventing me from making EFT transactions. I also tried to deposit money via the ATM, but it still gives an error. I even visited the nearest branch to resolve the issue, but they couldn't provide a...
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