I cannot transfer money to my Akbank account from other bank accounts because my IBAN is not active, preventing me from making EFT transactions. I also tried to deposit money via the ATM, but it still gives an error. I even visited the nearest branch to resolve the issue, but they couldn't provide a clear explanation. Until December 31, 2024, I was a salary customer, and despite no changes in my transactions, my IBAN was made inactive without a valid explanation. I receive my unemployment benefits through Akbank, and there are payment instructions set up on the account. This situation is causing me financial difficulties, as I cannot access my funds or make necessary payments. I am requesting your support to resolve this issue as soon as possible.
Akbank Mobile Banking Block Nonsense! On March 29, 2025, the day before the holiday, in the afternoon, I needed to transfer money via EFT from my Akbank online branch to my İşbank account. I successfully transferred part of the amount, but because the full amount wasn’t sent initially, I sent the re...
On October 7, 2024, I accidentally transferred ₺ to a $ account at Akbank from my bank. Unfortunately, the funds have not been delivered to the intended recipient and have been stuck in Akbank’s account for more than a month now. I have exhausted all avenues to resolve this issue, reaching out to cu...
I made two one-time payments with my Akbank salary card and processed a return on 03.08.2024. However, as of today, the money has still not been credi...
On September 27, 2024, at around 5:00 PM, while depositing money at Akbank’s ATM number 00005098 on the main street, ₺2,400 of the amount I deposited got stuck in the machine. Despite immediately reporting this to Akbank’s customer service, they insisted that no such issue occurred. I requested for ...
On 05.10.2024, I attempted to deposit money into my Akbank account using the PTT Batman Merkez ATM. Although I placed an amount between ₺23,400 and ₺25,000 into the machine, a system error occurred after the ATM accepted the cash, the transaction was not completed, and the deposited amount was not r...
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