I purchased a Huawei Watch 2 Fit as a present for my partner from a Vodafone store. After 20 days of using the watch, it suddenly stopped working. We thought the battery died, so we attempted to charge it, but it's not charging, and the device won't power up. We headed to the store to express our dissatisfaction. They promised to send it to the service center, and they followed through. So, on the 18th day, the service center said there were scratches on the device and they blamed it on user error. This is totally false. We gave the watch in excellent shape. They said it would cost ₺7,900 to repair a ₺4,000 device. This service is just not okay. I'm going to file complaints all over the place. It's really disappointing how they care more about making money than keeping customers happy.
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
I purchased a Huawei Fit 2 watch six months ago and began experiencing troubles with the microphone. I could hear the other person, but they didn't hear me. So I sent my watch to an authorised service centre for repair. I received a message today telling that I need to pay ₺7700 for the repair. Othe...
My Huawei Watch Fit 2 broke down after less than two months of use. I was directed to KVK service, but the service center denied my request when I requested a replacement or refund. They claimed to have changed the case, and the watch was returned to me. However, I encountered more issues and had to...
Five months ago, I bought the Huawei Watch GT 3 Elegant 42mm smartwatch at Media Markt as a gift for my wife. Unfortunately, it didn't work out well and I regret my choice. When I first bought the watch, there was a tiny scratch on the part where the watch connected to the case. As time went on, the...
I purchased a Huawei Watch GT4 as a gift for my spouse, and it holds great sentimental value for us. However, from the very beginning, the watch has had multiple issues—the step counter tracks steps incorrectly, the time display is inaccurate, and the watch randomly shuts off. We initially assumed t...
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