I'm still waiting for the delivery of the products I purchased from IKEA. On June 16th, I received a message stating, "Your package with tracking number IKEA-673671894442 will be delivered today by Arvato in 2 boxes. If there are any missing or damaged items, please make a note on the delivery report. B018." However, there has been no delivery and no contact whatsoever. When I call the courier company, they tell me to contact the seller, and when I call IKEA, they assure me that someone will get back to me soon. I've called twice, but there has been no response. I'm about to go out of town for the holidays, and I'm still waiting for the package. This level of irresponsibility is unacceptable. I purchased the cabinets from the store, but they were out of stock, so I had to order the doors online. I've been using the cabinets without doors for a week now. I urgently need a resolution on this matter.
We bought a cabinet from IKEA, delivery was scheduled for the 19th. Horoz Lojistik was the company that would make the delivery through Arvato. But although there are about 21 movement records in the cargo tracking detail on the IKEA web, the package has not been brought even once, we have not been ...
My IKEA order with tracking number 883786865850 was handed over to Arvato, but it still hasn't arrived! The tracking shows that a fake photo of my residence and contact number was attached twice, yet the package wasn't delivered to the building's designated area. No one has reached out to me. The de...
I bought 26 products from the IKEA online store, and my order dated 01.07.2025 was delivered by Arvato. As you might expect with so many separate pieces, we only noticed over the weekend—while assembling everything—that one of the items was missing. According to the attached invoice, I ordered 6 Bil...
On May 28, 2025, I placed an order with IKEA (Order No: 212805251635316), and the status shows that all items were delivered. However, this is absolut...
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