For our delivery with the reference number 112003232205186, we paid a shipping fee of 500 TL. However, despite their promise to deliver it yesterday, they did not. Horoz Logistics is handling the delivery, but despite charging for delivery, IKEA is not taking any responsibility. To make matters worse, they don't even mention this lack of accountability when you make the purchase. Now I have to wait three more days for my delivery. This situation has surprised and upset me. I require the package to be delivered as soon as possible. We can't just go pick up the package on our own. I'm hoping they can fix this problem as soon as possible because I really need the items in that shipment.
161409252288936 161709259743576 These orders, placed on September 14 and 17, 2025 with the above tracking numbers through Ikea’s online store, are shown as dispatched via Horoz Logistics. However, more than two weeks have passed and the items have neither been shipped nor delivered to me. Despite my...
IKEA Turkey and Horoz Logistics Disaster! I ordered a product from IKEA Turkey online, and after it was shipped, I was notified by e-mail by IKEA. My products were given to a logistic company called Horoz Logistics. At the expected delivery date, I checked the cargo tracking link and it said the pro...
On July 6th, I placed an online order with IKEA, eagerly anticipating the arrival of my items. However, despite making the payment on time, my package is nowhere to be found. Horoz Lojistik, the carrier company, appears elusive and unreachable, adding to my frustration. I tried several times to cont...
I ordered items from IKEA on August 29, 2023, with delivery scheduled for September 6, 2023, through Horoz Logistics. My products have still not been delivered as of September 18, 2023. Despite numerous attempts to contact the delivery company, no response has been received. When I contacted IKEA cu...
We bought a cabinet from IKEA, delivery was scheduled for the 19th. Horoz Lojistik was the company that would make the delivery through Arvato. But although there are about 21 movement records in the cargo tracking detail on the IKEA web, the package has not been brought even once, we have not been ...
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