5
Mehmet is very satisfied with the result
Resolved

Hyundai Tucson 2021 Navigation Issue

profile
Mehmet
September 11, 2023 10:17 pm
42
Mehmet's Thank You Message
“Problem is solved in 24 hours. Thanks Hyundai Family.”

My Hyundai Tucson 2021 model has been plagued by a navigation issue that, despite multiple attempts to resolve with authorized service centers, remains unresolved. The navigation system constantly gives me wrong directions, leaving me frustrated and disoriented. While the CarPlay system appears to be at fault, Hyundai refuses to acknowledge it, claiming that the problem is with my phone. I've tested the system on several phones, and it's clear that the issue is with the car's system. I've discovered that I'm not alone in dealing with this issue, as many others have complained about it as well. Unfortunately, even the Bursa Sentürk service center was unable to resolve the problem. This ongoing issue is driving me insane, and I believe Hyundai should release a software update immediately to resolve this issue. If anyone has found a solution or is experiencing the same navigation problem, please share your experiences to assist us in navigating this difficult situation.

September 12, 2023 7:59 am (9 hours after complaint)
Mehmet
Mehmet
September 13, 2023 11:43 am

The issue was resolved in less than 24 hours by Bursa Şentürk Automotive. I would like to thank the entire Hyundai family and Ms. Dilara, who were very attentive.

Mehmet
Mehmet
September 14, 2023 10:43 pm

Problem is solved in 24 hours. Thanks Hyundai Family.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
İlhan is completely dissatisfied with the result

My 2022 Hyundai Tucson Vibrates and Shifts Roughly Without a Solution

profile
İlhan
November 24, 2024 12:47 am
12
1
Osman is completely dissatisfied with the result

Hyundai Tucson Multimedia Freezing Problem

profile
Osman
June 29, 2025 7:14 pm
21

Hyundai Tucson Service Delay of 21 Days

profile
Doğan
July 13, 2023 1:33 pm
26

Hyundai Tucson Multimedia Touchscreen Failure - Warranty Denied

profile
Sezgin
October 20, 2025 12:42 pm
20
Hyundai Tucson Multimedia Touchscreen Failure - Warranty Denied
Hyundai Tucson Multimedia Touchscreen Failure - Warranty Denied
Hyundai Tucson Multimedia Touchscreen Failure - Warranty Denied

My Hyundai Tucson's Exhaust System Issues Have Recurred

profile
Abdullah
June 22, 2023 2:06 pm
51
Report a Similar Issue