Although I canceled my yearly Hypic Pro subscription on February 9, 2026, around 00:22, a renewal fee of approximately $60 was still charged to my Yapı Kredi card at the exact same date and time. Despite this charge, my subscription is currently not active, meaning I was billed for a renewal without receiving any service in return.
This charge was processed without any prior notification or my explicit consent, which has caused clear financial inconvenience. Being charged for a service that is not active or accessible is unacceptable and raises concerns about the platform’s billing practices.
I am requesting a full refund of the approximately $60 that was unfairly deducted from my card. Additionally, I expect a thorough investigation into this issue and appropriate measures to ensure that similar incidents do not occur in the future.
I kindly ask the company to contact me as soon as possible and provide clear information regarding the refund process.
Even though I never created an account or started any subscription with the Hypic application, an unauthorized charge of approximately $60 was deducted from my account. When I reviewed my transactions today, I noticed that this amount was charged on March 10 from my İş Bankası card, and I also recei...
On March 12, I purchased a monthly subscription through the Hypic application using my bank card. Although the payment was successfully charged to my card, the Pro features were never activated in the app, and I am unable to use the subscription I paid for. After noticing the issue, I tried to cont...
On April 3, 2026, I purchased a monthly subscription through the Hypic application. However, on the same day, my card was charged three separate times, each for approximately $9–$10. Despite these multiple charges, I only have access to a single monthly subscription within the app, and there is no i...
On November 19, 2025, at 5:30 PM, a subscription fee of $6 was charged to my Akbank card for the Hypic Photo Editor app. The next payment was supposed to be on December 19, 2025. However, when I opened the app, I saw a message saying that my subscription was not active and that I needed to subscribe...
On December 23, 2025, I saw an advertisement in the Hypic app offering a 7-day free trial listed as $0, and I approved it. Normally, the 7-day trial period should be activated first, and only after confirmation should any payment be charged. However, instead of providing a free trial, the app immedi...
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