On November 23, 2019, I purchased a coat from the Lufian store in Istanbul Sefaköy Armoni Park. After only a few wears, the wool on the back started to shift. Concerned about this issue, I returned the product to the store for exchange or refund. However, my request was denied. I'm asserting my rights in this matter. It's quite unreasonable to encounter such a problem with a product I paid around ₺4500 for. I urge for a swift resolution to this matter. I haven't picked up the product from the store again. Wishing you a productive day ahead.
I purchased a sweatshirt from Lufian.com in November 2024 for ₺700, and from the very first time I wore it, there was a loosening issue with the elastic on the lower hem. I used the product only 4–5 times in total, but the problem persisted. After June 15, I returned the item to Lufian customer serv...
At the end of September, my wife and I went to the Lufian store in Kayseri Forum to exchange a product that had been approved for replacement. I chose a pair of pants for myself, leaving a difference of around ₺300. I decided to use it for a jacket for my wife, but the staff said they had no jackets...
I purchased two goose down jackets for men from the Lufian store at Istanbul StarCity approximately 3-4 months ago. However, one of them sheds an excessive amount of feathers. After sending it for inspection, they claimed that feather shedding is normal and did not provide the inspection report. The...
I bought a coat from the Eskişehir Espark Nike store one year ago. Since it’s a winter coat, it was only used for about half a season, as it wasn’t needed during the summer. Despite this limited use, the product logo became deformed. When I brought the coat to the store, they refused to take any act...
I bought shoes from the Lufian store in October 2022, although the shoe was size 42, it opened up to size 43 44 and started to look very bad on my feet. On March 12, I took it to the diyarbakır ceylan avm lufian store, leave your number 1 - Within 2 days they said we will send you the document that ...
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