I purchased a Yves Saint Laurent Y EDP 100ML perfume from the official YSL seller on Trendyol. Around 15–20 days after buying it, I opened the package to use it for the first time. The moment I sprayed it on my skin, it caused irritation and redness.
In addition, the fragrance was neither long-lasting on fabric nor on my skin, and it did not resemble the original YSL perfume scent. I am certain the product was authentic since I purchased it from the authorized seller, but it reached me in a spoiled or defective condition. The scent was harsh, and the skin reaction it caused proves that the product was not in proper condition.
Now, Trendyol is refusing my return request, citing that the 15-day return period under the distance sales agreement has passed. However, this is not acceptable since the product is defective and poses a health risk. For this reason, I am requesting a full refund of the perfume and immediate resolution of my complaint.
I purchased a Yves Saint Laurent Beauty perfume from the official YSL store on the Trendyol app. Unfortunately, from the very first use, I noticed a major issue: the scent completely disappears almost immediately after spraying. For a luxury brand like YSL, this is extremely disappointing and unacce...
I purchased a 30ml Yves Saint Laurent Beauty Libre Le Perfume, and though I didn’t open it right away, I started using it recently. Unfortunately, every time I spray it, it leaves noticeable stains on my white and light-colored clothes. I only realized that the perfume was the cause of these blotchy...
I ordered Yves Saint Laurent L'Homme, a fragrance I’ve loyally used for 15 years. However, the product I received is nothing like the original scent I know so well. The fragrance fades within three minutes, leaving no trace, which is unlike the lasting effect I’m familiar with. I had to open the pac...
I recently purchased a Yves Saint Laurent perfume, but I’m extremely disappointed with its lack of lasting fragrance. The scent fades almost instantly, and to even smell it, I have to press my nose close to my skin. I sent the product in for review, hoping they would acknowledge the issue, but after...
I’ve been a long-time user of Yves Saint Laurent perfume, and this time, I decided to purchase it from Boyner due to a promotional discount. Unfortunately, I was highly disappointed – the scent quality is completely different from what I’m used to. After applying, the fragrance fades within two hour...
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