I purchased my Huawei Watch 4 around July 2024, and while I initially loved using it, I’ve recently experienced a serious skin issue. The area on my wrist where the sensor touches the skin developed a burn-like mark and peeling, resembling a mild burn or severe irritation.
Because of this, I’ve had to stop wearing the watch entirely, even though I enjoyed using it. Since I removed it a few days ago, the condition of my wrist has improved — but the fact that it caused this kind of reaction is extremely concerning.
I’m now unable to use a product I paid good money for, and I feel completely let down. I’m asking Huawei to take this issue seriously, provide support, and offer either a replacement or refund, as this is clearly a product-related defect that affects user health. Please respond and resolve this as soon as possible.
I’ve been using the Huawei Watch GT3, and it left a burn on my wrist that still isn’t healed after a week and a half. I have a burn on both sides of my wrist, and I'm not sure how long it will take to heal. I’m really worried about this because it’s not what I thought I’d get from a smartwatch. I’ve...
I purchased the Huawei GT4 Pro (steel case) as a birthday gift for my spouse in June 2024. Despite being used for only about a month over the past five months, the watch developed a white mark on the screen at the 12 o’clock position. We’ve had to send it for repair three times. The first time, Hua...
I purchased the HUAWEI WATCH Fit 3 - Black on June 11, 2024, but I have experienced a screen display issue four times and had to send it for service each time. The first time, it was replaced. The second time, it was repaired and returned. The third time, it was sent back to me with "no issues found...
I recently purchased the Huawei Watch GT3 Pro, and the silicone strap caused irritation and skin abrasion. It's the first time a watch strap has caused me such pain. If I had known it would collect allergens and bacteria, I would have chosen the Titanium strap, despite the price difference, for heal...
I bought the Huawei Watch GT 4 (41mm) in 2023 as a gift for my spouse. At first, everything seemed fine. But just a year later, the watch broke down and had to be sent in for repair. The service team replaced the motherboard and other parts, then returned it to us. Unfortunately, not even five mont...
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