I purchased the Huawei GT4 Pro (steel case) as a birthday gift for my spouse in June 2024. Despite being used for only about a month over the past five months, the watch developed a white mark on the screen at the 12 o’clock position. We’ve had to send it for repair three times.
The first time, Huawei claimed they replaced the screen, but the issue reappeared just days later. When we sent it back again, we were told nothing was wrong, though the mark persisted. After the problem resurfaced, we requested a refund via Media Markt, but Huawei denied our claim, stating that no repair was necessary.
This experience has been deeply frustrating—I’ve wasted my money on a faulty product, and the gift has been ruined. I demand Huawei take responsibility and either replace the watch or issue a full refund. Their lack of resolution is unacceptable for such a premium product.
On October 4, 2024, I purchased a Huawei Watch GT 5 (41mm) from Media Markt. After using it for a while, I noticed that under daylight, the screen had visible spots, which should not be present on a new device. On January 6, 2025, I returned the watch to Media Markt, requesting a replacement due to...
I bought the Huawei Watch GT 4 (41mm) in 2023 as a gift for my spouse. At first, everything seemed fine. But just a year later, the watch broke down and had to be sent in for repair. The service team replaced the motherboard and other parts, then returned it to us. Unfortunately, not even five mont...
Five months ago, I bought the Huawei Watch GT 3 Elegant 42mm smartwatch at Media Markt as a gift for my wife. Unfortunately, it didn't work out well and I regret my choice. When I first bought the watch, there was a tiny scratch on the part where the watch connected to the case. As time went on, the...
I purchased the HUAWEI WATCH Fit 3 - Black on June 11, 2024, but I have experienced a screen display issue four times and had to send it for service each time. The first time, it was replaced. The second time, it was repaired and returned. The third time, it was sent back to me with "no issues found...
I bought a Huawei Watch GT 4 41mm for my wife on November 25, 2023. Within 6 months, we had to send it for warranty repairs 5 times to the KVK Authorized Service in Izmir. Initially, the screen turned white and the touch function stopped working. After the first repair, the touch function failed ag...
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