I purchased the HUAWEI WATCH Fit 3 - Black on June 11, 2024, but I have experienced a screen display issue four times and had to send it for service each time. The first time, it was replaced. The second time, it was repaired and returned. The third time, it was sent back to me with "no issues found." Now, for the fourth time, I am experiencing the same problem. When I requested a refund, I was told that the product is "out of warranty"! This is completely unacceptable! I am tired of dealing with the same issue over and over again. Despite sending the product for service four times, a permanent solution was never provided. Now, being told that it is out of warranty is simply unfair! I no longer want this product to be repaired—I demand a full refund. A brand that values customer satisfaction should not keep ignoring a recurring issue and then use the "out of warranty" excuse. I expect an urgent resolution from the responsible parties!
I purchased the Huawei GT4 Pro (steel case) as a birthday gift for my spouse in June 2024. Despite being used for only about a month over the past five months, the watch developed a white mark on the screen at the 12 o’clock position. We’ve had to send it for repair three times. The first time, Hua...
I purchased my Huawei Watch 4 around July 2024, and while I initially loved using it, I’ve recently experienced a serious skin issue. The area on my wrist where the sensor touches the skin developed a burn-like mark and peeling, resembling a mild burn or severe irritation. Because of this, I’ve had...
I purchased a Huawei watch gt 2 smartwatch three years ago, but I've had to replace it twice because of the same problem each time. The company assured me that I would be able to get a replacement if the problem occurred for the third time in a row. Sadly, it did happen again, and the warranty on my...
I have been using my Huawei Watch GT 2 Pro for three years, and although my warranty has expired, I expect better durability from a premium smartwatch. The screen has become loose despite the fact that the glass is advertised as shatterproof and impact-resistant. I can confirm that my watch has neve...
I bought a Huawei Watch GT 4 41mm for my wife on November 25, 2023. Within 6 months, we had to send it for warranty repairs 5 times to the KVK Authorized Service in Izmir. Initially, the screen turned white and the touch function stopped working. After the first repair, the touch function failed ag...
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