My Huawei Watch GT3 stopped working after the most recent update. The heart rate sensors were not working at first, and then they completely stopped working. I sent my under-warranty product to technical support three weeks ago, and every time I contact them, I get the response that they are waiting for replacement parts. My watch has been in the service center for three weeks. After I contacted Huawei customer service via social media, they called me, but they were unable to provide a solution. They are still unable to locate spare parts and continue to tell me to wait. It's been three weeks, and they still haven't fixed a simple problem with my watch. Huawei has proven to be a letdown.
I purchased a Huawei Watch GT4 as a gift for my spouse, and it holds great sentimental value for us. However, from the very beginning, the watch has had multiple issues—the step counter tracks steps incorrectly, the time display is inaccurate, and the watch randomly shuts off. We initially assumed t...
Discovering my Huawei GT 3 Pro smartwatch's recent tendency to display 'overheating' warnings followed by abrupt shutdowns has left me deeply dissatisfied. Initially, I was quite pleased with its performance, but this recurring issue has significantly impacted my user experience. Despite its promisi...
I bought the Huawei Watch GT 4 (41mm) in 2023 as a gift for my spouse. At first, everything seemed fine. But just a year later, the watch broke down and had to be sent in for repair. The service team replaced the motherboard and other parts, then returned it to us. Unfortunately, not even five mont...
I have been using my Huawei Watch GT 2 Pro for three years, and although my warranty has expired, I expect better durability from a premium smartwatch. The screen has become loose despite the fact that the glass is advertised as shatterproof and impact-resistant. I can confirm that my watch has neve...
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