Hello, I placed an order with the Huawei seller for a tablet, keyboard, and stylus. The tablet and keyboard arrived on Saturday, September 2nd, but the stylus was not included. When I contacted the seller via Mall of Trend, they initially claimed they didn't have the stylus but promised a refund. However, in a subsequent conversation, they reversed their position, stating that they did indeed have the stylus and would send it to me within a few days. On September 8th, I received a stylus, but it was not the genuine Huawei Pencil that I had hoped for. Instead, they sent me an incompatible stylus from an unknown brand that is incompatible with my tablet. This situation has irritated me. When I brought this up with the Trendyol seller, they denied the problem and insisted that the stylus they had sent me was the correct one. It isn't. The genuine Huawei stylus was supposed to be sent to me.
I recently purchased a new tablet, the Huawei MatePad 11.5. Subsequently, I acquired the Huawei M-Pencil 2nd generation, but it didn't come with a charger cable for the pencil case. I attached the pen to the tablet, but the tablet didn't respond at all. After some research, I contacted Huawei Custom...
As a user of the Huawei MatePad 2021, I recently received a hardware update that was specifically designed for the stylus. It arrived this morning. Unfortunately, my stylus has stopped working after the update. I tried contacting you through your official channels, but I haven't received any respons...
I bought a Huawei smartwatch from their website, and they sent me an invoice. The website says the product was shipped by Yurtiçi Cargo, but there is no tracking information and their support line is unresponsive. There is no record of anything under my name at Yurtiçi Cargo. My advice: Do not buy a...
I purchased the Huawei Matepad 11.5'' papermatte Edition + Keyboard - 8+256GB – Marmaris Package product from Huawei's official sales channels. During the purchase, I additionally purchased a pen that was stated to be offered as an option among the accessories recommended by the system. The images i...
I pre-ordered the Huawei Watch Fit 3 smartwatch on May 8, 2024, directly from Huawei's official website within the first 24 hours. It was stated that distribution would begin on May 14. However, after approximately 4 days since distribution was supposed to start, there was no progress. When I contac...
Comments