As a user of the Huawei MatePad 2021, I recently received a hardware update that was specifically designed for the stylus. It arrived this morning. Unfortunately, my stylus has stopped working after the update. I tried contacting you through your official channels, but I haven't received any response. I'm really confused about why this problem happened. I feel a sense of regret and hesitation when it comes to recommending Huawei to others after this incident. I hope for a quick and efficient solution to this issue.
I recently purchased a new tablet, the Huawei MatePad 11.5. Subsequently, I acquired the Huawei M-Pencil 2nd generation, but it didn't come with a charger cable for the pencil case. I attached the pen to the tablet, but the tablet didn't respond at all. After some research, I contacted Huawei Custom...
I’m seriously disappointed with Huawei right now. My Huawei Mate 10 Lite suddenly lost its fingerprint sensor functionality without warning. The option is still visible in the settings, but it’s completely inactive—no way to enable or use it. I rely heavily on the fingerprint scanner for security an...
On November 14, 2022, I purchased a Huawei MatePad 11 tablet directly from Huawei’s official online store. I was initially impressed by the screen quality and clarity, but in October-November 2024, the screen started freezing occasionally. I assumed it was a software issue or caused by an installed ...
I had to factory reset my Huawei MatePad because it was infected with a virus. However, after completing the reset, I can no longer access the tablet. The device now displays an activation request, but when I try to proceed, it says the linked phone number is invalid. My Huawei ID is tied to a phon...
Comments