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Buğra is very satisfied with the result
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Paper Feed Issues Paralyze My Printer, HP Support Nowhere to be Found

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Buğra
June 05, 2023 2:37 pm
24
Buğra's Thank You Message
“I would like to thank the friend who specifically contacted me and dealt with my issue. They did everything necessary. I hope it always continues this way. Thank you very much.”

Paper feeding issues prevent printing. The manufacturer's website's solutions didn't work, tried each and every one of them...what else can I do?? The worst thing is that customer care sends me on a map-based scavenger hunt, so I can't even contact them. HP's poor support is not designed to help people but just try them until they give up and leave. My printer's warranty is still active, therefore it's puzzling that I can't fix it. Can the company avoid warranty repairs or replacements? Why they make it hard for clients to receive aid is beyond me. I regret everything. They have to address my needs right? I mean that's what said when they sold me this.... Delivering my printer 300 kilometers for warranty service is ridiculous, there has to be another option for people like me... I deserve a faster, simpler answer as a paying consumer.

June 06, 2023 2:55 pm (1 day after complaint)
Buğra
Buğra
June 11, 2023 9:54 am

Thank you for your interest. My device was received via cargo for repair, and the repair process has begun. I am eagerly awaiting the result.

Buğra
Buğra
July 14, 2023 9:33 pm

I would like to thank the friend who specifically contacted me and dealt with my issue. They did everything necessary. I hope it always continues this way. Thank you very much.

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