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HP Printhead Got Stuck Again - I Cannot Print Colors

HP Printhead Got Stuck Again - I Cannot Print Colors
June 13, 2025 11:19 PM84

I'm dealing with a printhead problem, and it's really making me feel quite powerless. In the past, I had to dispose of an HP printer because of the same issue, and that experience made me steer clear of the brand for quite a while. Despite my previous experiences, this specific model garnered significant acclaim, prompting me to reconsider HP. Regrettably, after just 1.5 years, I'm encountering the same problem once more. Despite the ink cartridges being full, there’s no color printing, and the printhead seems to be stuck. The warranty just expired, which adds to the frustration of the situation. I'm really unsure about my next steps. I believe my time and money have been squandered, and this ongoing issue has significantly undermined my trust in the brand.

June 16, 2025 4:25 PM (2 days after complaint)

Dear Sir/Madam, We would like to provide you with some information regarding the complaint posted on your site by our customer Huriye Kılıç. Following the post published on your site, our customer relations representative contacted Huriye K. and provided information regarding the matter. We submit this information for your attention and wish you good work. Kind regards, HP Turkey Corporate Products Customer Relations

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