I made a reservation for the Mardin Hilton Hotel on Hotels.com from April 7th to July 24th, and I accidentally canceled it 9 minutes later. They debited the entire accommodation fee to my card and never reimbursed it. Despite the fact that only 9 minutes had gone, ₺6519 was debited from my card. I couldn't reach anyone by phone during the holidays, and when I called for a refund thereafter, it hadn't been handled yet. I believe this is an unjust gain, and I am seeking recompense for my hardship.
I made a reservation for a vacation through Hotels.com. However, while trying to change my room, I accidentally canceled my booking. The payment was deducted from my card, and I was informed that a refund would not be issued. I kindly ask for your assistance in resolving this issue, as I do not acce...
On March 4, 2025, I attempted to book a hotel for July through Hotels.com. I entered my credit card details just to check the installment payment options, but instead of showing the options, Hotels.com immediately charged my card in full without any confirmation. Shocked by this, I instantly cancel...
I made a reservation for 3 nights in Marmaris through Hotels.com.tr on July 10, 2024, and paid a fee of ₺29,000. However, when I checked my credit card, I was charged ₺30,500, resulting in an extra ₺1,500 charge. When I inquired with the bank, they suggested it might be due to an exchange rate diffe...
On September 9, I canceled a family hotel reservation made through Hotels.com with a total payment of ₺10,496. I contacted customer service through the website regarding the refund, and I was informed that the payment had already been returned. However, when I checked with my bank (Ziraat Bankası), ...
Comments