Hotels.com Payment Issue - Missing Invoice for 6-Night Stay
I made the payment for my 6-night stay to Hotels.com, but regrettably, they only provided a receipt and not an invoice. Although the receipt provides information about tax amounts, there is no separate invoice specifically for these taxes. Could you kindly send me the invoice for my accommodation? Unfortunately, we are unable to provide an invoice since the payment was processed via Hotels.com. So, does this imply that the income tax on this sale is not being paid? I have concerns about the way Hotels.com is managing this process. Although payment has been deducted from my company card, I have not received an invoice.
Dear Customer, You can find your receipt in your confirmation email. In the Payment Information section of your confirmation email, you can see a breakdown of information that may be required for expense reporting: nightly rates, taxes and fees, credit card information. What needs to be done To print the receipt from your confirmation email: • Select the Print Receipt option in your confirmation email. • Follow the instructions. If you do not have an email address, you can also find and print your receipt on Hotels.com. To print a receipt from your Hotels.com account: • Log in to the Manage Your Bookings page. • Select your reservation in the Upcoming or Completed section. • Select the View and Print Receipt option. • Follow the instructions. To print a receipt without an account: • Go to the Find Your Bookings page. • Enter your confirmation number and select Submit. • Select the View Your Reservation option. • Select the View and Print Receipt option. • Follow the instructions. VAT receipts and tax invoices If you need a VAT receipt or tax invoice for a hotel or vacation rental for holiday or business travel, you must select the Pay Later option during booking. After making your payment at check-out, request a tax invoice from the front desk clerk or hotel manager. Useful information: • If you have prepaid for your reservation, the hotel or vacation rental will provide you with an additional receipt for expenses incurred during your stay. • If you are paying for your reservation at check-out, your hotel or vacation rental will provide you with a receipt that includes all charges. • You cannot request a receipt by phone. Sincerely, Hotels.com
