Hotels.com Refuses to Provide Invoice for My Hotel Booking

Hotels.com Refuses to Provide Invoice for My Hotel Booking
Hotels.com Refuses to Provide Invoice for My Hotel Booking
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December 10, 2024 4:17 pm
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I made a hotel reservation through Hotels.com, but I have been unable to obtain an invoice for my booking. I contacted their support line, but no one answered. I tried reaching out via live chat, where I was told they could only provide a receipt, not an invoice. Despite explaining that I specifically need an invoice, they were unwilling to help resolve the issue.

This lack of support is extremely frustrating and unacceptable for a platform of this size. I demand that Hotels.com promptly provide the invoice I require and improve their customer service to handle such requests more effectively. This issue needs to be resolved immediately to avoid further inconvenience.

December 13, 2024 6:07 pm (3 days after complaint)
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