Hostinger restricts key SSH commands and rejected my 30-day refund, how can I resolve this?

Start by verifying Hostinger's Terms of Service and Refund Policy, which may include restrictions on SSH access and non-refundable services, if they have denied your 30-day refund request and restricted important SSH commands.

For some plans, Hostinger does offer SSH access; but, for security reasons, some commands may be blocked. You might claim that the service falls short of your expectations if this restriction affects the usability or promised service.

Collect proof, such as their ads, SSH feature documentation, and conversations in which the limited commands were not mentioned.

Explain how the limitations prevent you from using the service as you intended when contacting Hostinger's Customer Success Team by live chat or email at [email protected].

Make an argument for a return based on unfulfilled expectations by citing their refund policy, which normally provides reimbursements for hosting services within 30 days.

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