I encountered a frustrating issue while attempting to purchase a domain on hostinger.com. Despite making two payments via credit card, the system claimed the payments were not received and failed to process my order. However, both transactions clearly appear on my credit card statement, proving that the payments went through.
When I tried to reinitiate the process for the same domain, I was informed that the domain had already been purchased by another customer—through Hostinger itself! This leaves me in a situation where I’ve paid twice but still don’t have access to the domain I intended to buy.
This experience has been deeply disappointing. I demand an immediate resolution, either by securing my domain or refunding both payments promptly.
I made a payment on January 4, 2025, to purchase a domain name from Hostinger.com. However, they have not provided me with the domain name for use until today, citing a mix-up. Long discussions have not yielded any results. The conclusions I have drawn from my conversations are as follows: Hostinger.com does not keep a record of payments made by its members. In case of any confusion regarding payments, they ask the member to prove that the payment belongs to them. A credit card statement and credit card records are not sufficient. When I asked why they do not keep a record of members' payments, they cited attempts by fraudsters to take over a member's account and obtain the domain name. I did not understand this. On the contrary, in this way, when fraudsters take over the account, they can prove the payment they made and achieve their goal. If the member's payment record was kept, no matter who makes the payment, it would be credited to the member's account, and fraudulent ways would be closed. I am still waiting for a result.
I purchased a domain from Hostinger, and with one month left until its expiration, they charged my card without my consent. I planned to decide whether to renew it during the final month, but Hostinger withdrew the money without informing me. What’s worse, they charged my card twice in a row. I’m r...
I purchased a domain from Hostinger specifically to use with my Google Site, but for days now I’ve been stuck with the same frustrating error: “Domain ownership couldn’t be verified.” I’ve followed every single step provided in both Hostinger’s and Google’s instructions, but no matter what I do, the...
I made a single reservation through Hotels.com, but I was charged twice on my credit card. Even though only one booking appears on my Hotels.com account, my card statement clearly shows that the payment was processed two times. This is completely unacceptable. There is absolutely no reason I should...
I bought hosting from Hostinger on April 11th. Afterwards, I asked for a refund. They said they started the refund process and promised that my bank would get the refunded amount. However, I've been calling the bank every two weeks, and every time they've been telling me, "there's no such refund." Q...
I purchased a corporate email system from Hostinger but couldn’t get it to work for a long time. I also couldn’t find any proper technical support to resolve the issue. Frustrated, I decided to try another international company’s corporate email service, which came with a 2-month free trial. It only...
Comments