According to Domain Renewal Policy in the Terms of Service, Hostinger renews domains automatically 30 days before they expire to keep service running smoothly.
This renewal is carried out if the auto-renewal feature is turned on and there are enough funds in the account.
If you weren't told about the charge or didn't plan to renew, you may be able to get your money back under their refund policy, which doesn't cover domain renewals unless you stop them right away after the charge.
Check to see if auto-renewal was turned on by logging into your Hostinger account and going to the billing area.
You can talk to Hostinger's Customer Success Team through live chat or email at [email protected] if you still think the charge was too early or not necessary.
Talk about their policy and ask for a return, being sure to explain what happened. Include any proof, such as the fact that you haven't received any emails or your decision not to renew.
If Hostinger turns down your request, check out Xolvie to read about problems other people have had and to share your own.
Related Complaints
Hostinger Suspended My Domain Despite Providing All Required Documents

Hostinger suspended my domain without any reason. I already provided all the required information and documents, including my ID card, passport, and utility bills. However, they don’t seem serious about resolving my problem. Even after seven days, my domain is still not unsuspended. I don’t know wha...
Hostinger Charged My Card Without Permission for Domain Renewal

I purchased a domain from Hostinger, and with one month left until its expiration, they charged my card without my consent. I planned to decide whether to renew it during the final month, but Hostinger withdrew the money without informing me. What’s worse, they charged my card twice in a row. I’m r...
Hostinger Charged Me $19.75 for Domain Renewal Just 1 Month Before Expiry

Hostinger renewed my domain just one month before it was set to expire and charged me a total of $19.75. I have no intention of ever doing business with them again. Domains are typically priced at around $10 at other places. Who do you think you are, demanding $20 from me? Payment ID: H_9203831
Hostinger Auto-renewal Must Be Disabled - Domain Cost

Hostinger automatically renewed my subscription even though I did not request automatic payment. This happened on the date of 05.03.2023 and the invoi...