Two months ago, I purchased a Hoover hdpd 4149ambc/1-s 1400 rpm 14 kg / 9 kg dryer washing machine. It was fine for regular clothing, but I've recently been experiencing excessive noise issues. Despite its 14 kg capacity, the machine is equipped with low-quality plastic drum paddles. The service team informed me that these paddles were broken and that I would have to pay an additional 1,800 TL plus a 400 TL service fee to replace them. Meanwhile, other brands sell drum paddles for much less money, around 37 TL. Unlike other appliance manufacturers, Hoover does not stock spare parts, so I am forced to call customer service for every problem. Worse, even though the product is under warranty, the service always blames the problem on customer error. I'm extremely dissatisfied and looking for help. Please call 0532 ****3 37.
I purchased a Hoover HDP 4149ambc/1-s washing machine with a 14 kg washing capacity and a 9 kg drying capacity about a year ago. The drum's fins recently broke. On July 15, 2023, the authorized service arrived and stated that they would order the part. There have been no updates from them in two wee...
My washer and dryer are both Hoover, and I'm really unhappy with them. Two of the plastic drum paddles that help move the clothes have broken. The service team came out and asked for a fee to replace the machine, even though it was still under guarantee. This is not acceptable to me. I don't get how...
I can't believe the level of incompetence from Hoover's customer service and service center. Just five months ago, I purchased a washing machine that started beeping incessantly and displaying jumbled numbers on the front panel during wash cycles. Then, in the middle of the night, the machine's drum...
My Hoover brand washer-dryer, which I purchased about a year and a half ago, has broken down multiple times. The İzmir Karşıyaka Hoover service took the machine for repairs for the third time, and it still hasn’t been fixed. Each time the machine was returned, the same issue reappeared within days, ...
It's been a year since I bought my Hoover washing machine, and right from the start, I've faced nothing but issues. Initially, the machine's door broke, necessitating a replacement by the service team. Despite their efforts to make adjustments, the machine still had trouble staying in place and kept...
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