CapCut Login Error Prevents Access to Paid Subscription

About a week ago, I purchased a CapCut subscription on my computer using my Google account. I paid approximately $8 on September 9, 2026, but despite purchasing the subscription, I am unable to log in to the application.

Whenever I try to sign in on my computer, I continuously receive the error message, “Maximum number of attempts reached. Please try again later.” As a result, I cannot use my account or access the subscription I paid for. The problem has been continuing nonstop for approximately three hours and has not been resolved despite multiple attempts to log in.

I request that CapCut investigate this login issue, activate my subscription through my Google account, and provide the necessary technical support so that I can properly use the service I paid for.

Comments

Similar Complaints

CapCut Pro Subscription Login Not Working for Weeks

475

I have an active CapCut Pro subscription that started on November 24, 2025, as a yearly plan. However, since January 21,...

CapCut Pro Account Locked After Unexpected Logout

10

I have been using the CapCut app on my iPhone with a Pro subscription for a long time. However, the app recently logged ...

CapCut Pro Subscription Not Working Despite Payment

November 4, 2024 9:25 PM155

I purchased a one-month CapCut Pro subscription on October 20, 2024, to try out the premium features. While my profile s...

CapCut Pro Subscription Blocked Despite Yearly Payment

November 19, 2024 9:44 AM162

I purchased a 1-year Pro subscription for the CapCut app, but I am now unable to use my subscription. The app claims, "Y...

CapCut Temporarily Restricts My Account After Device Login

98

I am using the CapCut mobile app on Android, and my account was suddenly marked as “temporarily restricted” yesterday im...