Hoover Dishwasher Return Request

I made the mistake of buying a Hoover dishwasher, and the problems I faced with the service seemed endless. After struggling for a whole month to set up the product I purchased online, installation finally happened. "The light's on, it's fine," they said. When we tried to run the machine after moving in, it started beeping incessantly. The ordeal with the service was no joke; they could only come after a month and claimed the pump was faulty. "Chlorine ruined it," they said. But my brother, we never used chlorine; this machine never even ran. "Take it away, and if it's chlorine, I'll pay," I said, but their tactic changed this time. They told me I'd be out of warranty unless I bought a limescale prevention device with a price tag of ₺1800. "Can't take it back," they said. They listed a bunch of excuses like "Your voltage is low, your water is limescale-filled." When I called customer service to ask if I needed to buy these products, they didn't say, "No, you don't have to." I didn't buy these products, and they didn't take the machine back either. After about 50 customer service calls, the machine is still at home, not working. No one's calling, no one's asking. I'm left with a machine that has never worked, is faulty, and has no owner. Lesson learned for me. I'll never forget the attitude of Hoover's service.