My dryer was leaking water, so I called Hoover Service. As a working person, I requested a service appointment between 4 and 5 p.m. However, they did not appear on the scheduled date six days later. Instead, they casually suggested I hire another service provider or a handyman to fix the problem, claiming they couldn't help any further. The woman on the phone's indifference and apathy were bad enough, but the fact that they couldn't arrange service for my recently purchased appliance was beyond disappointing. Furthermore, her suggestion that I take time off work as if I were requesting special leave for a service appointment was ridiculous. I have no complaints about the Hoover brand, but if something goes wrong with one of their products, it appears that you are on your own. In my opinion, this service experience has tarnished the brand's reputation.
I recently purchased a dryer from Hoover and scheduled an appointment for the installation with their team, however, twice they failed to show up for the appointment. This not only wasted my time, as I had to take time off from work but also left me feeling disenchanted with the brand's service. It ...
Having a Hoover clothes dryer has been a mistake. The company does not stand behind its product. I've had it for six months and have yet to see a single instance where it properly dried clothes. I've attempted to contact the service department, but the call center employees are completely unhelpful ...
I can't believe the level of incompetence from Hoover's customer service and service center. Just five months ago, I purchased a washing machine that started beeping incessantly and displaying jumbled numbers on the front panel during wash cycles. Then, in the middle of the night, the machine's drum...
Having dealt with Hoover Authorized Service, I was unhappy with the results. Just one month after having them fix my washing machine, it broke down again. They were supposed to provide the service I requested on Monday, but they never showed up. I have wasted time waiting for them despite making sev...
My Hoover Dryer broke down just 7 months after purchase. I contacted customer services on 11.12.2023 and initiated a fault/service record. Today is 04.01.2024, and my machine remains unrepaired, unreplaced, and undelivered. Adding to the frustration, customer service neither calls me nor provides an...
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