Huawei gave me a warranty when I bought the Honor Watch GS Pro smartwatch, but the band broke after just two years. When I asked Honor for warranty service, they sent me to Huawei, and I started getting the runaround. After I sent it to Huawei service, they said it was my fault and said it would cost 814 TL to fix. I'm very upset by this answer, because I bought the product because I trusted the brand and the warranty. For something that costs this much, it shouldn't break down so quickly. Honor and Huawei didn't back up their products and keep their warranty promises, which made me feel cheated and frustrated. I think you should stay away from these brands and look for a more reliable one.
My Huawei GT3 Pro titanium band watch, which is still under warranty, has been carefully used for 7 months. I paid a premium price for this product, especially because of the titanium band. However, during this time, a small piece, which is a crucial part of the strap, fell off on its own, and I cou...
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
I bought my wife a Huawei Watch GT3 Elegant smartwatch, but it turned out to be too fragile and sensitive to be used as a regular wristwatch. It stopped working in a very short time. But the authorized service said it was a 'user error' because the watch had a small crack, so the warranty didn't cov...
My Huawei Band 6 smart wristband broke while it was still under warranty. I sent it to Ouno Servis, which is an authorized Huawei service center. They told me it would cost a fortune to fix, which surprised me, and said that liquid damage wasn't covered by the warranty. When I told Huawei what was g...
I purchased a Huawei Fit 2 watch six months ago and began experiencing troubles with the microphone. I could hear the other person, but they didn't hear me. So I sent my watch to an authorised service centre for repair. I received a message today telling that I need to pay ₺7700 for the repair. Othe...
Comments