I purchased a Huawei Fit 2 watch six months ago and began experiencing troubles with the microphone. I could hear the other person, but they didn't hear me. So I sent my watch to an authorised service centre for repair. I received a message today telling that I need to pay ₺7700 for the repair. Otherwise, the watch will not be mended and will be returned to me.
My watch's current pricing is ₺2900. The explanation for the exorbitant repair cost is that there is a scratch on the screen, which they claim invalidates the warranty. This is entirely unacceptable, and I urge that the required steps be taken to address the matter fairly.
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
An alarming issue has arisen with my Huawei Watch Fit 2: there are now thin lines of yellow color running along the screen's borders. I was told that the repair would cost a staggering 7427 TL, despite the fact that I was still well within the warranty period, and the reason given was that it was a ...
I purchased a Huawei Watch 2 Fit as a present for my partner from a Vodafone store. After 20 days of using the watch, it suddenly stopped working. We thought the battery died, so we attempted to charge it, but it's not charging, and the device won't power up. We headed to the store to express our di...
I bought a Huawei Watch Fit 2 less than a year ago. After each charge, the watch stops counting steps and measuring heart rate. Resetting to factory settings fixes it temporarily. Thinking it was a software issue, I continued using it this way for a while. Later, I decided to send it in under warran...
My Huawei Watch Fit 2 broke down after less than two months of use. I was directed to KVK service, but the service center denied my request when I requested a replacement or refund. They claimed to have changed the case, and the watch was returned to me. However, I encountered more issues and had to...
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