Honda Service No Callback Cannot Reach By Phone
On 29.04.2026, I contacted Bursa Nilüfer İnallar Honda Authorized Service to request a maintenance appointment and information for my 2021 Honda Civic Executive Plus 182 HP vehicle. Ms. Ö***, whom I spoke with, stated that customer relations would call me back, but I have not received any response since that day. Due to the failure to keep the promises made, I feel completely ignored and undervalued. During this process, I called the service’s landline multiple times, but the calls disconnect after a while, and I am unable to properly explain my issue to anyone. Neither the promised callback is made nor can I reach the service properly by phone. As a result, I have experienced significant time loss and had to delay my scheduled maintenance. All of this has clearly reduced my trust in the brand’s authorized service. I request Bursa Nilüfer İnallar Honda Service to adopt a customer-oriented approach, provide me with a clear and permanent response regarding the communication issue, and urgently resolve the phone accessibility problem. I expect to be contacted by an authorized representative, receive clear information about my maintenance process, and have my trust restored through the proper level of customer care and attention.
