Every month, ₺79.99 is being withdrawn from my credit card ending in 9212 by a merchant listed as Helppay—without my knowledge, approval, or any active subscription. I have never authorized this recurring payment, nor have I signed up for any service that would justify this monthly charge. I only became aware of it after noticing the deductions on my statement.
This is an unauthorized and ongoing issue, and I’m extremely frustrated that it continues without any clear explanation or way to cancel it. I tried to get more information by calling the provided number (0850 220 0000), but it led nowhere.
I demand a full refund of the money taken so far and expect this issue to be resolved immediately. If the charges continue, I will file formal complaints with the appropriate consumer protection authorities.
Unauthorized charges were made on my credit card ending in 9896 by a merchant listed as Helppay, totaling ₺134.99. The first charge of ₺79.90 was processed on December 16, 2024, and the second on April 15, 2025—both without my knowledge or approval. I do not have any subscriptions or services connec...
Every month, Helppay has been deducting ₺50 from my credit card ending in 6010 without my knowledge or approval. I have never subscribed to any service associated with Helppay, and I have no idea why these charges are happening. I don’t use any apps or memberships that should be triggering this recu...
Helppay has withdrawn money from my account without my knowledge or permission. On checking my bank statement, I saw that ₺99 was charged three separate times in a row—adding up to a total of ₺297. I never authorized these transactions, never subscribed to any service linked to Helppay, and certainl...
On May 18, 2025, a charge of ₺229.99 was made to my credit card ending in 7935 by Helppay—without my knowledge, consent, or any form of approval. I never authorized this transaction, and I have not signed up for any service that would justify such a charge. I only discovered it after reviewing my ba...
On June 12, 2025, Helppay withdrew ₺49.99 from my credit card without my permission or any form of confirmation. I never approved this charge, never signed up for any service associated with Helppay, and received no notification before or after the transaction. I only found out by reviewing my credi...
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