A charge of ₺30.99 was made to my credit card ending in 9011 by a merchant named Helppay—completely without my consent or prior knowledge. I did not authorize this transaction, nor do I have any connection to Helppay or any related service. I only discovered the charge while checking my statement, and I’m extremely frustrated by how easily money can be taken without verification.
I want to know exactly why this payment was processed and how it was approved without my permission. This is a serious issue, and I expect it to be resolved promptly.
I demand a full refund of the ₺30.99 and assurance that no further unauthorized charges will occur. Please address this immediately and prevent future occurrences.
On June 12, 2025, Helppay withdrew ₺49.99 from my credit card without my permission or any form of confirmation. I never approved this charge, never signed up for any service associated with Helppay, and received no notification before or after the transaction. I only found out by reviewing my credi...
On May 18, 2025, a charge of ₺229.99 was made to my credit card ending in 7935 by Helppay—without my knowledge, consent, or any form of approval. I never authorized this transaction, and I have not signed up for any service that would justify such a charge. I only discovered it after reviewing my ba...
Helppay has withdrawn money from my account without my knowledge or permission. On checking my bank statement, I saw that ₺99 was charged three separate times in a row—adding up to a total of ₺297. I never authorized these transactions, never subscribed to any service linked to Helppay, and certainl...
Unauthorized charges were made on my credit card ending in 9896 by a merchant listed as Helppay, totaling ₺134.99. The first charge of ₺79.90 was processed on December 16, 2024, and the second on April 15, 2025—both without my knowledge or approval. I do not have any subscriptions or services connec...
On April 29, 2025, a transaction of ₺1,749.99 was made through Helppay from my Kuveyt Türk virtual card without my knowledge, consent, or even passwor...
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