1
Filiz is completely dissatisfied with the result

Supercell Account and Games Stolen - Support Unresponsive Despite Proof Provided

profile
Filiz
August 21, 2024 5:34 pm
8

All my Supercell accounts and linked games, including Hay Day, have been stolen. I reached out to Supercell support through the in-game help in Hay Day and provided evidence, including receipts of my in-game purchases, photos of my farm, account recovery emails, and all relevant information. Despite this, Supercell has done nothing to help recover my account.

I even contacted support from my daughter’s farm, but they closed her account too. Despite having clear proof of my purchases, devices used, and account details, I have been treated unfairly and have lost 10 years of progress and investment in the game. I am deeply disappointed with Supercell's handling of this situation and request immediate assistance in recovering my account and games.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1
Esra is completely dissatisfied with the result

Hay Day Account Recovery Issue — Supercell Won’t Return My Farm

profile
November 27, 2025 7:07 pm
59
Hay Day Account Recovery Issue — Supercell Won’t Return My Farm

My Supercell Hay Day Account on Google Play Won't Connect

profile
March 24, 2025 6:03 pm
76

My Hay Day Account Was Hacked, and Support Is Useless

profile
Beliz
July 31, 2024 9:02 pm
49
My Hay Day Account Was Hacked, and Support Is Useless
Report a Similar Issue