I’ve been locked out of my Hay Day account, even though I’m certain I entered the correct password. When I tried the “forgot password” option, the verification code never arrived in my email. The system says there’s no Supercell ID linked to my email, but when I attempt to create a new account, it says that there is already a Supercell ID tied to this email. To make things worse, my account has been hacked and is actively being played, as I’ve seen from friends in my neighborhood.
I contacted support and provided every detail they asked for—the farm numbers, neighborhood tag, player ID, farm name, and even the devices I’ve used to play the game. Despite all this, they said they couldn’t verify that the account is mine. Then they said they’d send a code to my phone, but if my account has been hacked and my email changed, do they really think my phone number would be left intact?
It’s beyond frustrating dealing with what seems to be a robotic support system with zero human intervention. It’s clear they have no idea how to recover my account. I’m thankful it’s just a game account, but I can’t imagine how disastrous it would be if this were something more important.
I couldn't log in to my account where I played Hay Day. Even though I was sure I typed my password correctly, it was throwing me away. I said I forgot my password, but the confirmation code did not arrive in my e-mail. It says there is no Supercell ID linked to this e-mail, but when I try to make a ...
While trying to link my Hay Day account to my Supercell ID, my account was unexpectedly locked. I followed the requested recovery process by providing all the necessary details, including my neighborhood name, in-game nickname, and other account information, but I never received any response from th...
I’ve been playing Hay Day since 2020, always logging in through Facebook. However, since Supercell introduced the Supercell ID login, they no longer support Facebook login access. Now I am locked out of my account, unable to retrieve my farm and years of progress despite reaching out multiple times ...
I’m extremely frustrated with my Hay Day account, which was linked to Google Play, but now I simply can’t connect through it. I’ve been waiting endlessly, and nothing happens when I try to log in. To make matters worse, I even lost track of my Supercell ID, and the only option available is to link t...
I forgot my Supercell ID for Hay Day and have been trying to recover my account, but I’m not getting the support I need. Even after providing all the requested information, they’ve failed to resolve the issue. The communication is poor, and none of my questions are being answered. Instead, I’m being...
Comments