Missing Items in H&M Baby Bodysuit Set – Requesting Completion of Order

Zuhal

H&M

October 10, 2024 12:35 AM31

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H&M Sent the Wrong Color Twice – Paid Higher Price for Second Order

Serhat

H&M

October 12, 2024 9:08 PM63

Three weeks ago, I ordered a product from H&M’s website, but they sent the wrong color. When I reordered, I had to pay a... higher price due to a price increase. Today, the second order arrived, and once again, they sent the wrong color. When I called customer service, they simply told me to return it,...

I Got Stained Items Back After H&M Rejected My Return Without Proper Inspection

Ahmet

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July 26, 2025 1:11 AM94

I placed an online order from H&M and received five items. Since three of them didn’t fit, I followed the usual return p...rocess and sent them back. To my shock, H&M rejected the return for two of the items, claiming they were “dirty.” They sent them back to me carelessly—stuffed into the same packagi...

H&M Rejected Return for Unworn Clothing and Sent It Back Without Explanation

Esma

H&M

July 24, 2025 9:52 PM67

I’m very disappointed with H&M’s return process. I recently tried to return a clothing item that I purchased from their ...store—but never wore—and my return was rejected with no clear explanation. To make matters worse, the item was simply shipped back to me without any notification or reason provided...

I Face Refund Issues With H&M Return — Two Items Marked as Used and Lost

Ozlem

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September 2, 2025 2:36 PM47

On August 25, I received my H&M online order (#70234457571), which included 15 items. On the same day, I returned 8 of t...hem because the sizes didn’t fit. All eight items were similar — children’s clothing in different sizes. On August 26, 6 of the 8 returns were accepted and refunded, but the refund...

H&M Refused My Return Claiming Items Were Used

Ayşe

H&M

May 5, 2025 11:13 PM75

I received my H&M order (No: 67312146851) on April 7, 2025, and returned four items just two days later, on April 9. How...ever, on April 17, the return package was sent back to me because I hadn’t included the invoice. As soon as I located the invoice, I reshipped the items on April 25. Now, H&M has ...