Just now 0 Good day, this morning we received a message saying there is a 20% discount at our Denizli Sinpaş H&M store. When we went there and chose a coat for my son, there were two different prices for the same coat. The size S was priced at 1649 TL, and the size M was priced at 1209 TL. When I asked the salesperson about the price difference, they simply said, "We forgot to put the labels; just take the product at the price written on it," and brushed off my concern. I went back to the cashier, and they provided the same response, leaving me no choice but to purchase the coat since my son liked it. It seems like the 20% discount was offset by a hidden 35% increase. Congratulations, H&M.
On November 18, 2023, I went to the H&M store in Bodrum Midtown to get a jacket for my daughter. We chose a jacket she liked and went to the checkout. We were told by the cashier that we couldn't buy it for the price listed on the tag. Y****** ****, who identified herself as the store manager, infor...
I ordered two identical pants—same model and size (32)—from H&M. However, when they arrived, one of the pants was significantly smaller than labeled. Even though the tag said size 32, the actual fit was at least 3–4 sizes smaller, making it impossible to wear. I contacted the store to report this c...
On July 23, 2025, I made a purchase at the H&M store in Capitol AVM, which included a lingerie item labeled as ₺399.99. However, at checkout, it was scanned and charged at ₺599.99. Since I bought several other items, I didn’t catch the price discrepancy at the time. When I got home and reviewed the ...
On March 25, 2025, at 9:53 PM, I made a ₺6,097 purchase from your Bursa Anatolium Mall H&M store. Because it was the day before a holiday, the cashier told me, “Since it’s busy, we don’t need your info for app-based shopping. If there's a problem, we’ll help you anyway.” We took their word for it an...
I was looking for a specific H&M item that wasn’t available for online purchase, so I checked the store availability through the H&M app. It showed that the item in my size was in stock at the Ankamall store in Ankara. I made the trip there, only to be told by store staff that the product wasn’t act...
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