On November 18, 2023, I went to the H&M store in Bodrum Midtown to get a jacket for my daughter. We chose a jacket she liked and went to the checkout. We were told by the cashier that we couldn't buy it for the price listed on the tag. Y****** ****, who identified herself as the store manager, informed us that we would have to pay 1,099 TL instead of the marked 109 TL if we wanted to purchase it. Despite my protests that this was an unacceptable situation and that I was not to blame for the mistake, the sale was not completed. My daughter, who witnessed the argument, was furious. I am requesting that you compensate me for this situation.
On Monday, September 22, around 9:30 p.m., I made a purchase of approximately $308 at the H&M store in Bodrum Midtown. The cashier — an older woman wearing glasses — behaved extremely rudely and dismissively during my checkout. At one point, I even felt as though I was about to be scolded. Because o...
My close friend from Istanbul purchased a coat from H&M as a gift for my daughter. However, when I received it, I noticed that the security tag had been left on. Assuming this wouldn't be a problem, I visited the nearest H&M store at Edremit Novada in Balıkesir to have it removed. I went to the sto...
On March 25, 2025, at 9:53 PM, I made a ₺6,097 purchase from your Bursa Anatolium Mall H&M store. Because it was the day before a holiday, the cashier told me, “Since it’s busy, we don’t need your info for app-based shopping. If there's a problem, we’ll help you anyway.” We took their word for it an...
Just now 0 Good day, this morning we received a message saying there is a 20% discount at our Denizli Sinpaş H&M store. When we went there and chose a coat for my son, there were two different prices for the same coat. The size S was priced at 1649 TL, and the size M was priced at 1209 TL. When I as...
On July 23, 2025, I made a purchase at the H&M store in Capitol AVM, which included a lingerie item labeled as ₺399.99. However, at checkout, it was scanned and charged at ₺599.99. Since I bought several other items, I didn’t catch the price discrepancy at the time. When I got home and reviewed the ...
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