I am frustrated with H&M’s refusal to process my return. It seems they are intentionally avoiding accepting the delivery receipt to prevent my items from being returned. When I reached out to customer service via email, they responded with an automated message saying they’re “too busy” to address my request. However, despite their claimed busyness, they’re doing absolutely nothing to resolve my issue or ensure my refund. This feels like a deliberate tactic to avoid honoring returns, which is unfair and highly unprofessional. I expect H&M to take responsibility, accept my return, and process my refund without further delay. Please address this issue immediately and stop blocking legitimate returns.
H&M's failure to refund my payment for the returned items. It has been four days, and I have yet to receive my refund. What's more concerning is the complete lack of response from their customer service department. They're not picking up my calls, and I can't seem to find anyone to help me out with ...
I’m very disappointed with H&M’s return process. I recently tried to return a clothing item that I purchased from their store—but never wore—and my return was rejected with no clear explanation. To make matters worse, the item was simply shipped back to me without any notification or reason provided...
I recently tried to return a product to H&M, and to my shock, they rejected the return by falsely claiming the item had been worn. I want to state this clearly: I never wore the item. It didn’t even fit me—it was too large from the beginning. When I brought it to the store to show them, even the st...
I’m very disappointed with H&M’s online order policy. A friend of mine gifted me an item purchased through H&M’s online store. Although the product came with a valid receipt, the store refused to process an exchange simply because it was an online purchase. Instead, they told me I needed to send the...
I returned an item purchased online from H&M over a month ago, yet I haven’t received a refund or even an acknowledgment of the return. H&M blames the issue on their shipping partner, Yurtiçi Kargo, while Yurtiçi Kargo shifts the responsibility back to H&M. This back-and-forth has gone on for weeks,...
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