Grundig GDH 92 PCW Dryer on Amazon Turned Into a Fiasco
last Thursday, on December 14th, I snagged a Grundig GDH 92 PCW dryer from Amazon. The order number is 405-8278278-7666720, and the estimated delivery was showing up as December 21, 2023. All good so far, right? wrong. On December 19, 2023, I get an email, and guess what? The seller cancels the order out of the blue, without even a hint of an explanation, a mere 5 days before the supposed delivery. Talk about a lack of care and utter disregard! At this point, I'm not just rethinking Grundig; I'm questioning why I bothered to go through the whole ordering process. Absolute regret. This is beyond a letdown—it's like they've never heard of customer focus. Grundig, Amazon, whoever's responsible, take note: this whole ordeal is a masterclass in how not to treat customers.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us. As the Grundig family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Grundig Customer Communication Center
