I purchased the product on August 29, 2023, during the so-called express shipping special for Prime members. The product did not arrive the same day or the next day. I talked to customer representatives many times. 2 of them were team leaders. The product was in the warehouse, but they were unable to communicate with it and could not provide an estimated arrival date. Finally, I said, okay, this product will not arrive. I can cancel it. They also can't cancel it. In summary, Amazon does not deliver the product I ordered and does not issue a refund. From now on, I think I will not use Amazon, and I do not recommend it to anyone. I don't believe they will see this and provide a solution, but they victimized me. Others who read this should not victimize you either. As someone who has used Amazon since it came to Turkey, I say this with no trust left.
As an Amazon Prime member, I placed an order on July 15, 2023 (Order No: 403-1014991-5387541) to take advantage of a special campaign. The product was shipped, according to the order and tracking information. There was, however, a message apologizing for the delay. Today, July 27th, 2023, I spoke wi...
To the Amazon customer service team, I write to express my profound disappointment and frustration with my recent experience with Amazon. On December 30th, 2022, I placed an order for a product (Order no: 406-3033825-5205122) and unfortunately, I received the incorrect product. I promptly returned t...
taking advantage of the Epic November deals, I had ordered the product with order number 405-2236220-2361107 and Shipment Tracking ID AA8566932 from Amazon, The product, which was supposed to be delivered on December 1, 2023, has not been delivered, and the delivery has been continuously delayed wit...
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
On November 15, 2023, I placed my order number 403-5219212-8512305, while I was registered with premium, and it would be at my door in 2 days. After the order is created, the product will be exchanged for me within 5 days. You show the delivery date as 2 days based on the location available during t...
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