Gpay Digital Card Load Failed with GPay & GameSatış — Payment Refused, Refund Delayed

Ömer · 2025-11-07T12:28:32+03:00

On November 3, 2025, I attempted to top up a digital prepaid card with $237 via the website GameSatış using GPay and my digital card. During the transaction, verification was required but could not be completed because my card is digital. As a result, the payment was refused and I was asked to provide my IBAN for a refund. The transaction number is #4314541. Even after submitting my IBAN and requesting a refund, I was first told the refund would be processed within 1-3 days. However, 4 days passed and I received no update. When I wrote to the support team again, they then told me I must wait 7 days. During this time I have received no notifications, emails, or SMS updates. I request that the 10,000 $237 payment be refunded to my account as soon as possible. I also request that the refund process be expedited and my grievance addressed.

Ömer

Today is November 15 and I called them to express that they have been causing me trouble for 2 weeks. They still spoke in a brazen, indifferent manner, saying the transaction would be completed by Friday. I absolutely do not recommend working with this company in any way.

Ömer

It is a date correction for November 17.

Gpay

Hello Mr. Ömer, When we checked with the contact information registered in our systems, we see that the refund process for your payment has been completed. If you have any questions, you can contact our Call Center 24/7. Best regards, GPay