I purchased the GoPro Hero 11 Mini expecting quality and reliability from a globally known brand. But soon after, the device started developing serious issues. The small screen suddenly began showing vertical lines for no reason. I initially thought I could live with it, hoping it was a temporary glitch. But a month passed, and the issue only got worse. Eventually, the device completely shut down and won’t turn back on.
To make matters worse, the battery is built-in, so I can’t even try removing and reinserting it. I searched online, called every service number and dealer I could find, but no one helped me. I didn’t even get proper directions for repair or replacement. It’s shocking that such a reputable brand has no proper customer service support in Turkey.
I’m extremely disappointed and frustrated. I paid good money for a premium product, only to be left with a useless camera and zero assistance. GoPro must urgently establish a reliable service network in Turkey and take ownership of defective products like this. I demand an immediate solution or refund.
I purchased the GoPro HERO 11 Black Mini just two weeks ago and haven't even used it to record a single video yet—I didn’t even get an SD card. Despite minimal use, the device froze with the screen stuck on, and it has been unresponsive for over two hours. None of the buttons work, it doesn’t make a...
My GoPro Hero 9 Black suddenly stopped working, and the screen went completely black. I checked other user reviews and followed all the suggested fixes—updated the firmware, removed the battery, plugged it into a charger, and tried turning it on again—but nothing worked. I can’t believe this is hap...
For about two months, my GoPro Hero10 has been constantly showing an “SD” warning, and the device either does not record any video/photo at all or stops recording on its own midway. To confirm that the issue was not caused by the memory card, I tested multiple SD cards and reset the device to factor...
I purchased a GoPro Hero10 from Media Markt Germany. Media Markt Turkey mentioned they could help with the invoice within a year, but I have no idea where the invoice is now. I haven't even used it 5 times, and I haven't used it without a case. It's only been about 3-4 months since I purchased it. I...
On August 19, 2024, I purchased a GoPro Hero 12 Black from Fethiye Vatan Bilgisayar for my son during our vacation. He barely used it, mainly for underwater shots. However, when he tried to record recently, the camera overheated within 15-20 minutes and then shut itself down. We repeated the process...
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