For about two months, my GoPro Hero10 has been constantly showing an “SD” warning, and the device either does not record any video/photo at all or stops recording on its own midway. To confirm that the issue was not caused by the memory card, I tested multiple SD cards and reset the device to factory settings, but nothing resolved the problem.
I was able to find only one authorized service center in Istanbul, but they refused to accept the device because I purchased it abroad. Even though I told them I was not requesting warranty service and was willing to pay for the repair, they still did not assist me. I cannot find any technical service provider in Turkey that can repair GoPro products. I also tried contacting GoPro through their official website, but the support page was not functioning properly, so I could not receive assistance.
Although my warranty has expired, I am left with a device that has become completely unusable and no available repair service in Turkey, which has caused significant inconvenience. I request that GoPro provide paid repair service or technical support so that my device can be used again.
I purchased a GoPro Hero10 from Media Markt Germany. Media Markt Turkey mentioned they could help with the invoice within a year, but I have no idea where the invoice is now. I haven't even used it 5 times, and I haven't used it without a case. It's only been about 3-4 months since I purchased it. I...
I purchased the GoPro Hero 11 Mini expecting quality and reliability from a globally known brand. But soon after, the device started developing serious issues. The small screen suddenly began showing vertical lines for no reason. I initially thought I could live with it, hoping it was a temporary gl...
On August 19, 2024, I purchased a GoPro Hero 12 Black from Fethiye Vatan Bilgisayar for my son during our vacation. He barely used it, mainly for underwater shots. However, when he tried to record recently, the camera overheated within 15-20 minutes and then shut itself down. We repeated the process...
I’ve been a long-time owner of the GoPro Hero 7, which I recently used during a trip to the sea. Unfortunately, the device took on water and stopped functioning entirely. When I reached out to the authorized service center, I was informed that "the production period for spare parts has ended," and t...
I bought a GoPro 11 from Germany 10 months ago, but I've only managed to use it around 10 times in total. Three days ago, some lines showed up on the screen, and the next day, both screens went black. So, I reached out to the official service center, and they mentioned that the warranty doesn't cove...
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