I am writing regarding a Free Fire level up subscription that I purchased through the Google Play Store. The purchase was made on 2 February, and the Google Play order ID for this transaction is GPA.3370-3381-5882-23655. For this purchase, instead of a refund, I kindly request that the amount paid be converted into a redeem code that I can use in Free Fire. I would like this redeem code to cover the full value of the transaction associated with the above order ID. I request that my case be reviewed and that a suitable redeem code be provided as soon as possible.
On October 8, I accidentally purchased diamonds worth ₺599.99 in Free Fire using my Ziraat Bank account. The transaction was made through the Google Play Store, and my order number is GPA.3306-0207-9340-16038. The diamonds were credited to my Free Fire account (ID: 965101628). After realizing the m...
I purchased a gift card/event code for the game Free Fire through Google Play for approximately $7. However, when I try to redeem the code in the game, the system displays a message saying, “We need more information to redeem your gift card,” and the code does not work at all. Even though I have tr...
On August 22, 2025, I attempted to purchase a monthly subscription in Garena Free Fire using a Google Play code on my Android device. The payment of ₺300 was successfully deducted from my account, but the subscription never started. Instead, I received an error message during the purchase process, a...
On November 9, 2025, I purchased a monthly subscription in Garena Free Fire using a Google Play Store limited-use code that I bought from BİM. I paid $7, and in return, I was supposed to receive 2,600 diamonds, delivered to my account in installments. The payment shows as successful on Google Play, ...
I use a Google account on my Android device to log in to my Free Fire game, and about 15 days ago my account security was compromised. Someone contacted me by email and asked me for a code, and after that my Free Fire recovery email linked to my Google account was changed without my permission. I st...
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