Goodyear 4Seasons Tire Defect Not Covered by Manufacturer
On December 12, 2024, I purchased four Goodyear 185/65R14 86H Eag Sp 4Seasons tires from the Lastikçim website. The tires were delivered and installed at the designated location on December 14, 2024. The following day, I noticed a significant drop in tire pressure. Since it was a Sunday, I couldn't report the issue immediately.
The next day, I returned to the service center where the tires were installed. Upon inspection, a leak was identified on the inner side of one tire. I reported the issue to Lastikçim support. The tire was removed and reinstalled by an authorized service, and no visible damage to the inner sidewall was detected. However, Goodyear concluded that the defect was not due to a manufacturing fault but was my responsibility.
This is unacceptable for a two-day-old tire. I request Goodyear to reconsider their assessment and replace the defective tire promptly. Their lack of accountability for a product used under normal conditions is disappointing.
