On June 2nd, I made the most of Getir's fantastic 50% discount on sausages, a deal that is typically only available on Sundays. I received my order of six sausages, only to find that four of them had been improperly packaged and were filled with water.
I promptly submitted a request for a replacement, but despite several days passing and numerous interactions with customer service representatives, I am still encountering delays and evasive maneuvers. It's frustrating how the exchange process is taking so long, even though the products are readily available and can be delivered in just 15 minutes.
On July 20, 2024, I received an incomplete order from Getir - only one sausage instead of the two I ordered. I informed the courier about the missing item, and although he promised to bring it, he never did. I contacted live support and requested an ₺80 discount since a refund to my Istanbul card w...
Earlier today, I received my delivery from the Getir website. Among the items was a pack of 5 Fuse Tea Lemon, just as I had requested. Four of these cans arrived damaged and distorted, so I asked for a replacement. I reached out to Getir's Live Support feature on their app multiple times, with one-h...
After waiting for minutes, I received someone else’s order instead of my own. I immediately contacted Getir’s customer service, expecting a quick resolution. Instead, I was told that I could only get a refund once the wrong items were collected—but no courier was even sent to pick them up! During t...
Hello, I ordered Burger King through Getir, and my order arrived incomplete. When I contacted live support, their lack of concern was extremely frustrating. They told me four times that my missing items were on the way, but five hours later, there’s still no order and not even an apology. I’m deepl...
On March 28, 2025, at 12:51 AM, I placed an order through the Getir app from Burger King. The order was delivered within 30 minutes, which is the only part that went right. When we opened the bag, we were shocked to find that none of the four burgers we ordered were inside. Seriously—how do you forg...
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